FAQ
On all of our labels it states to refrigerate after opening. This is due to different environments for
storage that we have no control over. The sauces definitely need to be refrigerated once
opened. We store them in a dry, cool place. We feel they’re enjoyed best at room temperature.
Orders are packed on Monday and Tuesday. We usually shipped the package on Wednesdays and Saturdays. You will receive the package around 7-10 business days within Ontario.
Online payments are processed securely by Stripe. We accept VISA, MASTERCARD.
Only one discount per transaction is valid. Only one discount code can be used per order.
Discounts and coupon codes do not apply to any apparel, hats or t-shirts.
We offer free shipping over $85 before discount and tax.
Sorry the carrier service damaged your package. We insure all of our orders going out. If your
order is damaged on arrival, please email us with photos of the damaged product, packaging, and the label
on the package, your order number to info@uoorimeals.ca.
This is a requirement for replacement. All carriers require this for an insurance claim. We cannot
make a claim without proof of damage.
Authorization to resell any and all Uoori Meals Inc. products online on any website is done on a
case by case basis. No reseller is allowed to resell on Amazon.com or any other retail site on
the internet without written authorization directly from Uoori Meals Inc.
Thank you so much for your interest, we appreciate the thought. Unfortunately early on and being
new to this business we had to put a policy in place, not to send out free samples to people asking to
review our sauces. As you can imagine being a very small company, it would get very expensive for
us to send samples to every person requesting samples to do reviews.
I wish we could afford to send samples to everyone that requested them but we can’t. Hope you get
a chance to try them some time in the near future.
If you still feel you should receive samples for a review please email Angie (angie@uoorimeals.com) here with your request,
along with all points of contact. This would include your YouTube Channel, Instagram, Facebook
Page, Website, Twitter, Email and Phone Number.